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Here at Wales Millennium Centre, we take the safety of all our visitors and staff seriously.

Our multi-functional security systems are operated by our in-house security team 24 hours a day, seven days a week. 

We also work hard with the emergency services and other agencies to ensure we have a robust and effective security process in place that involves all staff. We train together and are in touch with various venues across the city on a daily basis. This allows us to share advice, procedures training, and raise awareness and planning within networks across the city for the numerous events that occur in the bay and city areas. We always try to inform our patrons of any changes to programmes through local media or our Ticket Office team.

As a business we understand that no threat can be completely removed, and to support us we ask that every patron and visitor be vigilant in reporting to a staff member anything that may appear suspicious inside or outside the building. We also ask that all visitors respect restricted areas and support our staff when they enforce this message.