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Staged Payments


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Spread the cost with staged payments

We want you to visit and enjoy what the Centre has to offer so we've made it even easier for you to pay for your tickets with the introduction of payment plans.  For the first time, you can spread the cost of your tickets by paying in monthly instalments.

For bookings of selected productions that total £200 or more, you can choose to pay by Direct Debit over a period of up to three months.

Please see below for full terms and conditions. If you have any questions or would like to set up a payment plan for your booking please call a member of the team on 029 2063 6464.



Production rules:

  • Minimum payment per order must be £200+
  • This service is only available for individual bookers (Maximum of 9 tickets per production) and does not apply to group bookings of 10 or more tickets.
  • This service can apply to a single production or a number of shows, providing the total ticket value is £200+
  • This service is available for performances in the Donald Gordon Theatre and Weston Studio as well as Festival of Voice.  Extras such as Car Parking and Pre-show Dining can also be added to the order.
  • Available on selected productions.

Direct Debit rules:

  • Direct Debit payments will be spread over a max of 3 payment runs.
  • A confirmation of the Direct Debit schedule will be sent out within 3 working days of the order being created.
  • Payment will be taken on a scheduled basis.  The first payment will be taken on the next available payment run and the following 2 payments will be taken at monthly intervals.  If the Direct Debit is set up before the 10th of the month, the payment will be taken on the 1st of the following month. If it is set up between 10th - 31st, payment will be taken on the 1st of the month after next.
  • The final payment must be taken prior to the payment date set for group bookings for the selected performance.
  • If the customer is booking more than one production in the same order, all payments must be paid to meet the deadline of the earliest groups payment date.
  • An admin fee of £3 will be charged per transaction.
  • Payments cannot be made in part. The payment will be taken in its entirety via Direct Debit.
  • Tickets will only be issued once payment has been made in full and no changes can be made to the order prior to completion of the payment schedule.

Cancellation rules:

  • A 14 day cooling off period applies, where bookers can cancel fully.
  • If full payment is not received, no refund will be offered. Only tickets paid in full will be issued and any over payment will be returned in the form of a credit voucher.



Did you know you can now pay for a Promise membership in monthly instalments by Direct Debit too?

For more information about the membership scheme click here.