Gift vouchers can be redeemed against purchases of tickets, tours and pre or post performance meals made through our ticket office and website only.

Our gift vouchers can be used to purchase tickets via the website, in person and over the telephone by quoting the unique number which is printed on the gift voucher.

Gift vouchers are only valid for a period of 18 months from the date of purchase. After this time any gift voucher that has not been used will become invalid.

*Credit Vouchers are generated from successful ticket resale requests or show cancellation credits. They can also be used/redeemed in the same way as gift vouchers.

*Welsh National Opera’s credit vouchers can only be redeemed against WNO shows and auxiliary products. They are valid until 31 Dec 2021 (no extension offer).

To extend the validity period of a gift voucher you will need to exchange it before its expiry date.

Standard Wales Millennium Centre exchange fees will apply to this exchange:

  • We cannot replace gift vouchers that have been lost or stolen.
  • Gift vouchers cannot be redeemed for cash.
  • Gift vouchers do not guarantee availability of tickets.
  • Gift vouchers are non refundable.