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During Your Stay


Food, Drink and Shopping at the Centre

There are several places for you to eat, drink and shop in the Centre, including the Green Room (located through the double glass doors, at stage door) which is open during the following hours:

  • Monday to Thursday: 10am-3pm
  • Friday: 8am-3pm                                   
  • Saturday and Sunday: Vending machines only                          

Full details and information regarding the Centre's bars and restaurant can be found on the links below. 

You will receive a 10% discount at ffresh and Crema with your Company ID.


The following offers are available to you as a guest at the Centre. You will need to show staff your ID card.


Internet access

Internet access is available to visiting companies. Please see Stage Door where you will be given a user name and pin code. 

Use of the service is monitored and any sites accessed are archived. Do not use the Centre's broadband network to access material which could be deemed to be obscene, indecent, pornographic or offensive or sites which typically host illegal downloadable content.
The internet speed is capped and each voucher has a fair data allowance which is sufficient for typical internet use.

The voucher will be valid for the period of your visit unless specified – you will not have to re-enter the voucher details each time you want to access the internet as the Centre’s system will automatically grant access but we recommend keeping the voucher code details should any problems arise.

Do not use the same voucher code on more than one computer - they can only grant access to one computer at a time.

If any problems occur with the codes or internet access, please contact Stage Door who will seek technical support. There is also a step-by-step guide available in the company pack which is in each dressing room.

Useful websites:

Attractions in Cardiff

A list of things to do around the Centre and in Cardff can be found on our Guide to Cardiff page. Further information on attractions in Wales is available at the Cardiff Bay Visitor Centre, located inside the building:
Tel: 029 2087 7900

Notice Boards

There are notice boards all around the backstage areas, which promote what’s going on in the Centre. There is also a Visiting Company Board located at Stage Door to keep you up to date with your show information. 


If you are using Wales Millennium Centre as a postal address during your stay, please ensure that the correct postal address is used. An incomplete or incorrect address can cause problems for Stage Door. The address details are also stated clearly in the dressing rooms.

Please note that Wales Millennium Centre does not take any responsibility for any mail that may go missing.

Lost Property

Please contact the Information Representatives who are available on ext: 2314, for any matters regarding lost property.

Ticket Sales

Ticket Desk
10am-6pm Monday - Friday
11am-5pm Saturday and Sunday

On show nights, the Ticket and Information Desk will stay open for 30 minutes after the show starts.

Phone Sales
10am–6pm Monday - Friday
10am-6pm Saturday
Closed on Sunday
Ticket Office Number: 029 2063 6464


Local Amenities


Tesco Express
Mermaid Quay, 
Cardiff Bay     
7am – 11pm,
Monday – Sunday
Ferry Road
Cardiff Retail Park
24hr opening Mon - Sat
Sunday 10am – 4.30pm


97 Bute Street,
Cardiff Bay
Telephone: 0845 7404404
Barclays Bank
16a Mermaid Quay,
Cardiff Bay
Telephone: 0845 7555555
Lloyds TSB
105 Bute Street,
Cardiff Bay
Telephone: 0845 3000000

Post Office


Royal Mail Post Office
110 Bute Street, Cardiff Bay
Telephone: 02920 480303
Monday – Friday 9am -5pm

Flower Lodge
14 Beulah Road, Rhiwbina,
Telephone: 02920627587