You're welcome to contact us in either English or Welsh, and we'll be happy to respond without delay in your language of choice in line with our Welsh language commitment.
WEB CHAT
You can reach out to us directly from this website by clicking the orange button labelled ‘CAN WE HELP?’ in the left-hand corner of your screen.
Customer Relations Assistants will be on hand to answer any enquiries via the web chat from 10am – 4pm, Monday to Friday (except Bank Holidays). If you’re contacting us out of hours, or if all our team are busy serving other customers, there is also a ChatBot capable of answering basic queries.
PHONE
Our Customer Support Line (for customers who are unable to book online) is open from 12pm – 4pm Monday to Friday. You can reach us on 029 2063 6464.
Using our website is the fastest way to book tickets and check availability.
Depending on your enquiry, you may wish to contact us via one of the below email addresses. These inboxes are monitored Monday to Friday 10am – 4pm.
- Ticketing enquiries: tickets@wmc.org.uk
- Membership: ffrind@wmc.org.uk
- Access: access@wmc.org.uk
- Group enquiries: group.sales@wmc.org.uk
- Press enquiries: press@wmc.org.uk
- Recruitment: recruitment@wmc.org.uk
- Creative learning: education@wmc.org.uk
- Development: development@wmc.org.uk