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From arriving at the festival to volunteering, take a look at our frequently asked questions...

When and where is the festival?

This year's festival takes place from 11 – 15 October 2023 at Wales Millennium Centre, Bute Place, Cardiff Bay, CF10 5AL. Line-up details coming soon.

Cardiff Bay is easily accessible via bus, train, car, bike and water taxi. More information on how to get here.

What should I do when I arrive?

On arrival, just show us the QR code that you received when you booked your festival ticket.

There's no need to print your ticket – just keep your e-ticket safe in your emails or add it to Apple Wallet or Google Wallet, and show us the QR code on arrival.

If you have booked multiple tickets, you can share them with your group via email or text. Please share wisely. Once a QR code has been scanned upon entry, it will be deactivated.

Where can I stay during the festival?

There’s a whole range of accommodation in Cardiff to suit all types of budget - from luxury hotels to backpacker hostels, budget stays and Airbnbs. Take a look at Visit Cardiff for more information.

We also offer deals through Future Inns. Our Accommodation section has more information on this.

Can I volunteer at the festival?

Yes, you can. To find out more about volunteering here, visit the Volunteers section of our our website.

Are there any age restrictions?

Yes, some festival tickets are only available to ages 18+ due to late performance times while others are available to ages 16+.

The Weston Studio and the public spaces on the ground floor (Glanfa) will be open to everyone as our Festival Hub. As usual, we welcome people of all ages to come in and experience some of the free festival activities and performances on offer. Anyone under the age of 16 must be accompanied by an adult.

What about accessibility?

The festival is fully committed to ensuring an accessible environment and improving access for everyone at our events.

All venues are wheelchair accessible. If you’re a wheelchair user, please let us know at the time of your booking.

Festival tickets for carers, companions or personal assistants are available for free via the Hynt Scheme.

Assistance dogs can be taken into the festival. Alternatively, we’re happy to look after your dog while you attend a performance. Please let us know what you’d prefer to do on arrival at the wristband exchange.

If you have any questions about access, please email us at or call us on 029 2063 6464.

Find out more about our Access Facilities.

Where can I find the latest information about the line-up and schedule?

For the latest artist and schedule updates, please follow us on Instagram, Twitter and Facebook.

Although we try to offer you the most up-to-date information, all printed matter is subject to change.

Will it be loud?

Some performances may be loud. Please bring your own earplugs or speak to our Customer Experience Team who can provide you with some.

How do I get press accreditation for the festival?

If you are a member of the media and would like to attend the festival to cover it editorially, please get in touch with our press team at

What do I do if I can't find the information I need?

If you can’t find the information that you're looking for here, contact us with your question and we’ll get back to you as soon as we can.